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Patients Reviews

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Frank E. | Aug 14, 2025
I usually don’t do reviews, but this one is an absolute must. Without giving the entire story NP Shote Drakeford literally saved my life, We use that as a cliché in so many ways but this time it’s true. I had a Pain doctor regularly for seven years and because I wasn’t making him any money he just discharged me, just out in the cold. Which is not even legal. I had no primary care doctor. I was working on another part of my life that needed all of my attention and strength but when this happened, I was in a full-on panic. All I could do is ask God, please help me, I went online and started researching primary care physicians. Honestly, I just kept coming back to NP Drakeford, and the practice offered everything, Honestly, I felt lead, but I was more scared than I’ve ever been in my life. I kept thinking who’s gonna help me I’m gonna run out of pain medication. I have DDD And much trouble, walking, And I kept thinking what about withdrawal if I run out of medication(and I was almost out) I was so scared, petrified, honestly. I was able to get an appointment with her early. I had not taken care of myself at all. I was in bad shape, NP Drakeford, and her staff, just kindness, such a willingness to help, WHEN I came to her, my heart was screaming HEALTHCARE IS TRASH! Upon meeting NP Drakeford I thought SHE LOOKS 18, when She started to speak. She was incredible, loving in that she asked me all the right questions, she wanted understanding, she spent time taking notes telling me it would be OK, but yet she was firm, this is how it’s going to work. This is what we’re going to do she came up with a plan for me. Everything I thought about healthcare workers was debunked with this one visit. NP Drakeford Didn’t laugh and joke she was about business, a plan and she made sure I understood this won’t work if you don’t do your part. Instantly i was onboard. I know this is a lot of words, but I cannot describe the feeling that I had. I had not felt that cared for in decades and that is the honest truth. It seem like everything that was wrong in my life This clinic had an answer to. So up-to-date I needed bloodwork. I was told go to ANY Labcorp they will have your paperwork WHAT NO PAPERS; NOPE. I will never forget by the time I got to my car tears were streaming, I was thanking God For what he did for me that day and continues to do. My second thought was I’m never leaving this lady. I meant that she absolutely changed my life, my thoughts about humanity. I will never forget it. Never. lastly, my 25 year old son was also looking for a doctor he had all these specific instructions. He wanted a man, he needed to be black. He needed to be in the area. when I got home and told him about my visit, he said I wanna go to nurse practitioner Shante Drakeford. I love that entire office
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Jennifer D. | Jul 29, 2025
Dr. Didi is a excellent Doctor. She listened to me and heard my history and present, which is vital when you have to get a new Doctor. My brother had Schizophrenia for most of his life and I advocated for him so I am a little more familiar than most when it comes to Mental health and the need for a physician that is wise enough to be humble and devoted enough to really care about her clients and patient enough to listen so that she can make the assessment that is in my best interest. In my more than 40yrs of experience, (which includes my brother and myself) I could not have been blessed with a better Doctor and I am so grateful to God that I found her.
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DEBBIE S. | Jun 27, 2025
Always a pleasure and great feedback
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BARBARA P. | May 15, 2025
Dr. Didi, is wonderful. She listens & is compassionate.
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EBONY H. | Apr 26, 2025
Very supportive and informative. I'm always p satisfied with the experiences and knowledge of my health concerns. She's very professional and respectful. Always listen to your concerns, and never seems to forget.
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FRANK E. | Apr 25, 2025
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HANNAH M. | Apr 14, 2025
Mrs. Bitner is very nice and compassionate about people. She really cares about people.
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CHRISTOPHER S. | Apr 12, 2025
I found Dr.Drakeford through ZocDoc and read her positive reviews. I had a positive experience from calling the office to inquire about accepting new patients, to my actual visit check in, to seeing Dr. Drakeford. She was patient and answered all my questions. I would recommend.
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JENNIFER C. | Apr 11, 2025
Excellent
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JANET B. | Apr 04, 2025
Dr Drakeford was really nice and accommodating of all my concerns and questions!
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LUYANDO K. | Apr 04, 2025
Dr. Bitner is kind and compaction.She very approachable and I like all these traits. I wish knew about her years ago.
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PATRICIA S. | Mar 30, 2025